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When you step inside a smartphone service center, what else might you expect besides phone maintenance and attentive service? Chances are, an exclusive complimentary drink wasn’t the first thing that came to your mind.
If you’re heading for the Pavilion Kuala Lumpur OPPO Service Center, you’ll be greeted on arrival with a cup of Malaysia’s famous local black tea. Produced from tea grown in Malaysia’s largest plantation in the Cameron Highlands, this black tea is an icon in the country and is known for the special flavor imparted from the fertile highlands in which it grows.
Visitors seeking help at the service center in Ho Chi Min City meanwhile will be offered a classic cup of Vietnamese coffee. Different from anywhere else in the world, brewed using a traditional paper filter and sweetened with condensed milk, the rich and unforgettable flavor of Vietnamese coffee has seen the beverage become a popular choice for young people around the world.
That’s right. From September 10-17, if you’re an OPPO product user, you can expect to be welcomed with cups of Frutika Juice in Dhaka, Royal Myanmar TeaMix in Yangon, Chilled Taho in Manila, or one of many other local specialty drinks at your nearest OPPO Service Center.
All of these are created to celebrate OPPO’s 18th birthday. Based on the OPPO Service Day from the 10th to the 12th of each month, OPPO updates it as the Inspiring Service Week inviting all OPPO users to visit a Service Center and enjoy a cup of a local specialty drink while waiting for their phone to be serviced, just as if they were in the comfort of their own home. Activities will be held in over 320 Service Centers across 19 countries and regions worldwide, providing more convenient, comprehensive, and thoughtful services to OPPO users.
Alongside their cup of local specialty drink, those visiting OPPO Service Centers will be able to enjoy discounts on maintenance and accessories, as well as free labor cost, free software upgrades, free phone disinfection services and more. Visitors will also be able to relax and take their time while enjoying their complimentary drink thanks to extended service hours at participating Service Centers.
2022 marks 14 years since OPPO first expanded its operations overseas. OPPO operates more than 2,500 Service Center sites in over 60 countries and markets globally. Committed to providing both “Care & Reach”, OPPO has adopted a “glocal” strategy aimed at building a global brand with local operations.
This “glocal” strategy is closely reflected in each OPPO Service Center. As the face of the company that directly connects OPPO with its customers, the Service Centers operate according to the Care & Reach commitment to provide a consistently high standard of thoughtful service worldwide. As locals in their own communities, each Service Center member of staff understands the various needs and preferences of local customers, enabling them to offer the best overall service experience. Through the Inspiring Service Week, OPPO hopes that the specialty drink offer will allow Service Centers to better connect with their local communities.
Guided by its brand proposition of “Inspiration Ahead”, OPPO will continue to provide user-centric products, services, and experiences for people worldwide as it works towards building a smart life for users and empowering them with greater confidence and optimism.
*Inspiring Service Week will be available in the following participating countries and regions: Indonesia, Thailand, Philippines, Malaysia, Laos, Singapore, Vietnam, Cambodia, Bangladesh, Myanmar, Nepal, Egypt, Morocco, Kenya, The United Arab Emirates, Qatar, Algeria, Nigeria, Tunisia. For details of specific activities and offers, please contact the service centers in each country/region.
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