Get Ready for the Launch of Reno13 Series 5G! Notify me
Get Ready for the Launch of Reno13 Series 5G! Notify me

{{baseData.historyTitle}}

{{baseData.historyTitle}}

OPPO Protection Plan Buy now
Top reasons for purchasing Protection Plan
Huge Cost Savings

Save up to 60% on repairing screen damage.

*Cost of repairing and processing fee varies with different phone models)

Official Parts Guaranteed

All spare parts used for repair are guaranteed as new and authentic parts from OPPO.

Hassle-Free Repair Service

Easy to find 500+ OPPO authorized service centers across India to claim your protection plan and to get your device fixed by our fully-trained technical experts.

Protection Plans offered online
Easy process to claim your Protection Plan
Please visit any of our 500+ OPPO Authorized Service Centers with your OPPO device. Your damaged smartphone will be inspected and fixed by our professional technicians in stores.
*Please refer to OPPO Protection Plans Terms & Conditions for more information.
How to purchase Protection Plans?
Option 1
Pick your preferred OPPO Protection Plan on the smartphone detail page.
Shop OPPO device
Option 2
Purchase Protection Plan individually within 7 days after activating your new device.
Buy now
How to check the status of your Protection Plan?
Please contact our customer service team by Online Live Chat or call 18001032777.
Frequently Asked Questions
What is the effective time for each OPPO Protection Plan?

Screen Protection Plan will be activated on the 2nd day which user received the new smartphone. Extended Warranty will be activated on the day when original factory warranty ends and will extend factory warranty for additional 365 days.

If I purchase OPPO Protection Plan, is it valid for multiple phones?

No, each OPPO Protection Plan can only be registered with one valid smartphone IMEI. An OPPO Protection Plan will not be effective for any other phone.

How to check OPPO Protection Plan status?

Customers can check OPPO Protection Plan status by contacting OPPO customer service agents (https://www.oppo.com/in/contact/). OPPO Protection Plan Status will be available to check within 3 work days from the day customer receive the new phone. (OPPO Protection Plan status will be available online soon)

How to purchase OPPO Protection Plan?

There are 2 options for the purchase. Option 1: Pick your preferred OPPO Protection Plan on the smartphone detail page. Option 2: Purchase Protection Plan individually within 3 days after activating your new device. Please be noted that OPPO Protection Plan  cannot be purchased separately offline at local stores.

How to claim OPPO Protection Plan for repair?

Please visit your nearest service center with your OPPO smartphone which will be inspected and verified by technicians in store if it is in compliant with the OPPO CARE Warranty Protection Agreement.

Can I return my OPPO Protection Plan and get refund?

 OPPO Protection Plan cannot be returned or refunded once sold. 

What can I do if I failed to purchase OPPO Protection Plan?

Please contact our customer service team for assistance by Online Live Chat or call 18001032777.

Can I purchase multiple OPPO Protection Plan?

The same protection plan can only be purchased once. For example, screen protection plan and OPPO Care+ cannot be purchased together.

OPPO Care+
Screen Protection Plan
Extended Warranty
OPPO Care+ is a protection plan combo consisting of “Screen Protection Plan” and “Extended Warranty Plan” both valid for 1 year.
What’s Covered:
1. Screen Protection Plan
Covers One Time Screen Protection only if the screen of the OPPO Mobile Phone (“Product”) is accidentally damaged such as liquid leakage in the touch screen and crack on the touch screen will be considered for replacement. The cost of a Screen is free of charge but a processing fee is applicable mentioned hereunder.
2. Extended Warranty Plan
Provides an additional warranty of 365 days along with the Original Warranty of the Product as per the policy at the time of the purchase of a new OPPO device; This Plan covers the technical and mechanical problems that occurred/happened to the Product during the Extended Warranty Period without any additional charge/cost in accordance with the conditions mentioned hereunder.
Effective Time:
Screen Protection Plan will be activated on the 2nd day when the user received the new device. The extended Warranty Plan will be activated on the day when the original factory warranty ends and will extend the factory warranty for additional 365 days.
What’s Not Covered:
  • Any loss under mysterious circumstances including lost or stolen.
  • Loss due to Intentional act or willful neglect.
  • Loss arising before/after Plan Period.
  • Any loss due to hiring or loan of the Product to a third party or if ownership is transferred.
  • Any damages occurred to the Product prior to the activation and purchase.
  • Loss arising due to unlawful acts including Terrorist activity, War, Nuclear Explosion, Radioactive Contamination, Chemical, Biochemical, Biological, Electromagnetic, and Cyber-attacks.
  • Consequential loss of any kind or description including wear & tear, and manufacturing defects.
  • All man-made damages including but not limited to the accidental or liquid damages and any of the following conditions are out of free warranty, therefore it will not be considered under extended warranty.
  • Any other condition described in“Terms & Condition”.
A Processing Fee will be applicable under Screen Protection Plan only as mentioned hereunder:
  • Product cost below 20000 INR; 599 INR at the time of repair.
  • Product cost between 20001 to 30000 INR; 999 at the time of repair.
  • Product cost between 30001 to 40000 INR; 1499 at the time of repair.
  • Product cost between 40001 to 50000 INR; 1999 at the time of repair.
  • For more information, please refer to“Terms & Conditions”.
What’s Covered:
“Screen Protection Plan” covers the cost of a screen only if the screen of the OPPO Mobile Phone (“Product”) is accidentally damaged such as liquid leakage in the touch screen and crack on the touch screen will be considered for the replacement. A processing fee is applicable and varies with the device models described below.
Effective Time:
Screen Protection Plan will be activated on the 2nd day when the user received the new device and is valid for 1 year.
A Processing Fee will be applicable under Screen Protection Plan only as mentioned hereunder:
  • Product cost below 20000 INR; 599 INR at the time of repair.
  • Product cost between 20001 to 30000 INR; 999 at the time of repair.
  • Product cost between 30001 to 40000 INR; 1499 at the time of repair.
  • Product cost between 40001 to 50000 INR; 1999 at the time of repair.
What’s Not Covered:
  • If the Plan has been purchased beyond the eligible purchase window as defined in the eligibility criteria.
  • Any damages to the Registered Product prior to the Plan activation.
  • Any loss under mysterious circumstances including lost or stolen.
  • Loss due to Intentional act or willful neglect.
  • Any loss due to hiring or loan of the Covered Product to a third party or if ownership is transferred.
  • Any damages occurred to the Covered Product prior to the activation.
  • Loss arising due to unlawful acts including Terrorist activity, War, Nuclear Explosion, Radioactive Contamination, Chemical, Biochemical, Biological, Electromagnetic, and Cyber-attacks.
  • Consequential loss of any kind or description including wear & tear, and manufacturing defects.
  • Any other condition described in “Terms & Condition”
  • For more information, please refer toTerms & Conditions”.
What’s Covered:
“Extended Warranty Plan” provides an additional 1 year of warranty along with the Original Warranty of the Product as per the policy at the time of the purchase of an OPPO device; This Plan covers the technical and mechanical problems that occurred/happened to the Product during the Extended Warranty Period without any additional charge/cost in accordance with the conditions mentioned hereunder.
Effective Time:
Extended Warranty Plan will be activated on the day when the original factory warranty ends and will extend the factory warranty for additional 365 days.
What’s Not Covered:
  • Costs implicitly or explicitly covered by any manufacturers, suppliers, or repairers guarantee or warranty.
  • All man-made damages including but not limited to accidental or liquid damages and any of the following conditions are out of free warranty, but a repair can be still implemented at your own cost.
  • Accessories used in or with the covered Product.
  • A defect caused by unauthorized repair, theft, burglary, and accident including earthquake, storm and or hurricane, abuse, misuse, sand, dust, water, negligence, fire, flood, lightning, malicious defect, impact, corrosion, battery leakage, acts of God, animal or insect infestation or intrusion.
  • Defects resulting from a power outage, power surges or dips, fluctuating voltage, inadequate or improper voltage or current.
  • Breakdowns are caused by viruses or realignments to the Product.
  • The Product is not used in accordance with the manufacturer’s guidelines for products including but not limited to regular maintenance & upkeep of the Product.
  • Accessories used in or with the covered Product.
  • Accessories used in or with the covered Product.
  • Any other condition described in“Terms & Condition”.

WhatsApp.svg

WhatsApp

24*7 including Holidays

Hotline.svg

Hotline

18001032777

9:00~19:00 MON-SUN Including holidays

Hotline.svg

Premium Hotline

919958808080

For Reno & Find Series

24*7 including Holidays

Service Center

Service Center