OPPO’s response to COVID-19

March 27th 2020, Nairobi -During these tough times, we need to remain united and practice the necessary steps to fight against the spread of COVID-19. With the safety of our users and employees being the absolute priority, we formed a special team to oversee preventative actions and maintain ongoing operations. OPPO has been committed to protecting our community to fight this pandemic and encourage everyone in working together to protect family, friends and neighbors alike.

For Our Employees,
We have a full supply of face masks for employees worldwide and are encouraging staff to work from home by following local policies. While some staff members are required to be onsite; we are practicing preventative measures to maximize interpersonal space and maintain social distance.

Our Management has worked together to develop an intranet system for employees worldwide – where our staff will report daily health updates. Besides, we are also reducing business travel and asking our team to practice online communication as much as possible. If employees must travel, a 14-day self-quarantine is required upon arrival to ensure the health and safety of all our employees.

To Our Community,
At our core, OPPO is committed to playing a pivotal role in helping communities thrive. We also share our preventative actions to help decrease the spread of COVID-19.

We hope our customers stay healthy and stay at home at this time. To maintain our service quality, OPPO online service team is currently working around the clock to ensure all user inquiry being answered; while most units working remotely from home.

Retail and Online,
OPPO is tremendously grateful for our partners and community for helping us during these hard times. In efforts to continue preventing the spread of the COVID-19, we are following local policies. For onsite staff, we also conduct preventative measures, including social distancing, daily disinfection and temperature checks. In the current situation, we encourage you to use our online channels to explore our products and services.

Moving Forward,
We will continue exerting our efforts to help our nation fight this pandemic. We thank our local staff at OPPO community for doing their part.
Our determination and camaraderie give us confidence that we can continue supporting each other during these tough times.